Troubleshooting
Check your connection first
Before debugging anything else, call the quota endpoint. It needs nothing but your API key, so it tells you whether the key works and whether your account is properly set up:
Code
Errors
Every error comes back in the same shape:
Code
401 Unauthorized
- Check the header is exactly
Authorization: Bearer YOUR_API_KEY. - Confirm the key is current — rotating or deleting it in Integrations → API invalidates the old value immediately.
402 Insufficient credits
Your balance won't cover the request. Check it with GET /v1/quota/ or on the
dashboard.
429 Too many requests
Either your daily export quota is spent, or you've hit the search-builder's cap of 100 calls per day. Quotas reset daily.
422 Validation error
The request body or a Sales Navigator URL was rejected. The message names the
specific field or reason. A URL that LinkedIn itself refuses — a search that's
too broad, or filters that exceed its limits — also surfaces here.
Quota shows 0
Your Evaboot account has no connected Sales Navigator account. Run one small extraction from the browser extension to link it, then retry.
Still stuck?
Contact us via the Help Center. Include the endpoint, the request body, and the full error response.